As long as you send the goods back to us in accordance with the Conditions of Return, Jayley will refund your order within 14 days of receiving the goods, due to varying processing times between payment providers. If you are eligible, we can only process a refund with proof of purchase onto the original card or PayPal account used to pay for the goods. Customers should carefully consider this before purchase. The product sold may have minor physical differences depending on manufacturer specifications, colour, production batch, etc. Product photography is for illustration only. Please note that all face masks are non returnable and non refundable due to hygiene reasons. This does not affect your statutory rights. Products which have been personalised for you.We're unable to refund on the following items: It's important that any unwanted product is returned in a re-saleable condition, the products must be returned unwashed, unworn with all labels and tags left attached, kept in all original packaging. Unwanted goods will not be accepted if they are returned in any other condition. Jayley asks that you try the garment when you are not wearing fragrance, deodorant or make-up to avoid leaving marks or scent. If you're unhappy with your purchase, please let us know in writing within 14 days of purchase for return or exchange. Jayley want you to be happy with your purchase. DIY Fur Poncho Tutorial (for beginners) - YouTube 0:00 / 4:43 DIY Fur Poncho Tutorial (for beginners) 3,947 views Easy way to make your own Fur Poncho. The courier will contact the recipient to collect any duties (as our couriers act as brokers). This is payable by the recipient and will be collected directly by the customs authority. This varies between country and products ordered and is out of Jayley's (Ubi Ltd's) control. Orders outside the UK maybe subject to customs charges. REST OF WORLD - £ 25.00 (Up To 6 Working Days) NORTH AMERICA - £ 15.00 (4 -6 Working Days) Order by 5:00pm on Friday for Saturday or Sunday delivery** UK SATURDAY OR SUNDAY DELIVERY - £3 or FREE on orders over £50 NEXT DAY UK DELIVERY - £3 or FREE on orders £50 and over
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